Double Down Software LLC respects your privacy and recognizes your need for appropriate protection and management of your Personal Information that you may submit to us by telephone, our web site located at www.itimepunch.com (“Site”) or during the performance of providing services via computer, laptop, tablet, mobile phone, or other consumer electronic device or online via the Site (“Services”) by Double Down Software LLC, Inc., its subsidiaries and contractors (“Double Down Software LLC,” “we” or “us”). A “Device” is any computer used to access the Services, including without limitation a computer, laptop, mobile phone, tablet or other consumer electronic device. “Personal Information” is information that (i) is recorded in any form; (ii) is about you, or pertains to you; and (iii) can be linked to you. Personal Information includes information like your name, address, e-mail address, or phone number, as well as other non-public information that is associated with the foregoing. However, Personal Information does not include information that pertains to you, but cannot reasonably be used to identify you.
The Personal Information we gather from you helps us learn more about the visitors of our Site and users of our Services. We may collect information that you voluntarily submit to us, including the following Personal Information: To create an account for our Services, you must provide Double Down Software LLC with a valid e-mail address and a password of your choice. You may also provide us with your telephone number. If you decide to use any of the services we offer, we will collect the information necessary to charge your credit card, including your full name, your billing address, and the credit card information. When you contact us by sending us an e-mail, we will collect any information that is contained in your e-mail. We may offer you the opportunity to sign up for an electronic newsletter after you have provided us with your e-mail address. You can choose not to provide us with certain information, but this may limit the features of the Services you are able to use.
We may use tools to analyze traffic patterns and inform us how visitors are using the Site and how successfully we are marketing our services. We may log your Internet (IP) address to give us an idea of which parts of our Site you visit and how long you spend there. We also collect the Internet address from which you arrived on our Site (if any) and the Internet browser you are using to visit our Site. We may rely on third party service providers to collect and analyze this information for us.
Our Services offer software applications and online storage of client data for use in conjunction with those applications. Double Down Software LLC uses several types of software: the first type provides computer, laptop, tablet, mobile phone, or other consumer electronic device system information to Double Down Software LLC which helps us to identify, diagnose, improve, and resolve any problems that you have encountered and/or problems that may arise in the future which pertain to and/or the successful performance and/or delivery of the Services, the second type of software stores client data and files you transmit between your Devices and servers managed or maintained by Double Down Software LLC. By using our Services, you are giving express permission to Double Down Software LLC to download, upload, capture, transfer, process, transmit, store, use, and provide the software and storage services described above (the “Double Down Software LLC Software”) for the purpose of delivering the Services. You are responsible for and Double Down Software LLC has no liability for securing and backing up your computer, laptop, tablet, mobile phone, or other consumer electronic device data or settings, all information stored on your computer, laptop, tablet, mobile phone or other consumer electronic device and all software on your computer, laptop, tablet, mobile phone, or other consumer electronic device. Please see our Terms and Conditions for more information.
Double Down Software LLC has the right, but no obligation, to monitor and record the performance of the Services, including telephone calls and usage of the Double Down Software LLC Software and you hereby acknowledge and agree to such activities. Double Down Software LLC may use the data collected during such recordings for purposes of improving customer service, internal training, and internal market research and will handle such data as described in the previous paragraph with respect to Personal Information that may be contained in such data. Double Down Software LLC will delete such data after a reasonable amount of time.
In general, Personal Information is used by us (i) to register you for our Services, (ii) to respond to your requests and provide the Services to you, (iii) to improve the features, performance and support of the Services, and (iv) to offer you additional information, opportunities, and functionality. We may also use your Personal Information to provide you with electronic newsletters or promotional e-mails, should you request to receive such communications from us. Double Down Software LLC personnel and any third party contractors working for or with Double Down Software LLC in providing the Service only get access to any of the customer information (including any Personal Information therein) on a need-to-know basis and are under contractual obligations to keep the confidentiality of such information. Double Down Software LLC may also collect and create aggregate information about customers, sales, traffic patterns, and data about our services and systems, and use such information internally and provide it to third parties at our discretion, but this aggregate information will not include any Personal Information.
We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) to protect and defend the rights or property of us, the visitors of our Site and user of our Services, or third parties.
Double Down Software LLC expressly reserves the right, and in some states may be legally required, to report certain materials, such as, but not limited to, child pornography or terror plans, that we may become aware of in the course of providing the Services to the authorities in charge.
To help protect the privacy of information you transmit through use of the Site and/or Services, Double Down Software LLC uses industry-standard technology that encrypts most of the information you exchange with us through our Site. In addition, Double Down Software LLC uses reasonable standard industry practice to protect the information we collect from you against unauthorized access. However, no company, including Double Down Software LLC, can fully eliminate security risks associated with the handling of information, including Personal Information, over the Internet, and with the storing of such information on servers that are connected with the Internet. If Double Down Software LLC learns of a security breach that involves your Personal Information and could result in identify theft, we will attempt to notify you so that you can take appropriate protective steps. By using the Services, or providing Personal Information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services. Depending on where you live, you may have a legal right to receive notice of a security breach by mail. To add your name and mailing address to our list for notification purposes only, or to withdraw your consent from receiving electronic notice, please contact us at [email protected] .
Protecting the privacy of the very young is especially important. For that reason, we do not intentionally collect or maintain information from those we actually know are under the age of 13, and no part of our website is intended to be structured to attract anyone under this age.