Double Down Software LLC respects your privacy and recognizes your need for appropriate protection and management of your Personal Information that you may submit to us by telephone, our web site located at www.itimepunch.com (“Site”) or during the performance of providing services via computer, laptop, tablet, mobile phone, or other consumer electronic device or online via the Site (“Services”) by Double Down Software LLC, Inc., its subsidiaries and contractors (“Double Down Software LLC,” “we” or “us”). A “Device” is any computer used to access the Services, including without limitation a computer, laptop, mobile phone, tablet or other consumer electronic device. “Personal Information” is information that (i) is recorded in any form; (ii) is about you, or pertains to you; and (iii) can be linked to you. Personal Information includes information like your name, address, e-mail address, or phone number, as well as other non-public information that is associated with the foregoing. However, Personal Information does not include information that pertains to you, but cannot reasonably be used to identify you.
We recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. Double Down Software LLC has created this policy to inform you how your Personal Information will be treated if you use the Site or use our Services. In general, you can visit the Site without telling us who you are or revealing any information about yourself. It is our intent to let you know before we collect personally identifiable information from you. Consent BY USING OUR SITE, YOU CONSENT TO THE COLLECTION, USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THE PRIVACY POLICY.
The Personal Information we gather from you helps us learn more about the visitors of our Site and users of our Services. We may collect information that you voluntarily submit to us, including the following Personal Information: To create an account for our Services, you must provide Double Down Software LLC with a valid e-mail address and a password of your choice. You may also provide us with your telephone number. If you decide to use any of the services we offer, we will collect the information necessary to charge your credit card, including your full name, your billing address, and the credit card information. When you contact us by sending us an e-mail, we will collect any information that is contained in your e-mail. We may offer you the opportunity to sign up for an electronic newsletter after you have provided us with your e-mail address. You can choose not to provide us with certain information, but this may limit the features of the Services you are able to use.
We may use Cookies to personalize your visit to the Site and your use of the Services. “Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Most web browsers automatically accept cookies, but you can usually change your browser to prevent storage of the information. Please note that if you set your browser to not accept Cookies, you may not be able to fully view or use all parts of the Site and your use of the Services might be limited.
We may use tools to analyze traffic patterns and inform us how visitors are using the Site and how successfully we are marketing our services. We may log your Internet (IP) address to give us an idea of which parts of our Site you visit and how long you spend there. We also collect the Internet address from which you arrived on our Site (if any) and the Internet browser you are using to visit our Site. We may rely on third party service providers to collect and analyze this information for us.
Our Services offer software applications and online storage of client data for use in conjunction with those applications. Double Down Software LLC uses several types of software: the first type provides computer, laptop, tablet, mobile phone, or other consumer electronic device system information to Double Down Software LLC which helps us to identify, diagnose, improve, and resolve any problems that you have encountered and/or problems that may arise in the future which pertain to and/or the successful performance and/or delivery of the Services, the second type of software stores client data and files you transmit between your Devices and servers managed or maintained by Double Down Software LLC. By using our Services, you are giving express permission to Double Down Software LLC to download, upload, capture, transfer, process, transmit, store, use, and provide the software and storage services described above (the “Double Down Software LLC Software”) for the purpose of delivering the Services. You are responsible for and Double Down Software LLC has no liability for securing and backing up your computer, laptop, tablet, mobile phone, or other consumer electronic device data or settings, all information stored on your computer, laptop, tablet, mobile phone or other consumer electronic device and all software on your computer, laptop, tablet, mobile phone, or other consumer electronic device. Please see our Terms and Conditions for more information.
Double Down Software LLC has the right, but no obligation, to monitor and record the performance of the Services, including telephone calls and usage of the Double Down Software LLC Software and you hereby acknowledge and agree to such activities. Double Down Software LLC may use the data collected during such recordings for purposes of improving customer service, internal training, and internal market research and will handle such data as described in the previous paragraph with respect to Personal Information that may be contained in such data. Double Down Software LLC will delete such data after a reasonable amount of time.
In general, Personal Information is used by us (i) to register you for our Services, (ii) to respond to your requests and provide the Services to you, (iii) to improve the features, performance and support of the Services, and (iv) to offer you additional information, opportunities, and functionality. We may also use your Personal Information to provide you with electronic newsletters or promotional e-mails, should you request to receive such communications from us. Double Down Software LLC personnel and any third party contractors working for or with Double Down Software LLC in providing the Service only get access to any of the customer information (including any Personal Information therein) on a need-to-know basis and are under contractual obligations to keep the confidentiality of such information. Double Down Software LLC may also collect and create aggregate information about customers, sales, traffic patterns, and data about our services and systems, and use such information internally and provide it to third parties at our discretion, but this aggregate information will not include any Personal Information.
Except as otherwise stated in this Privacy Policy, we do not sell, trade or rent your Personal Information to others or share your Personal Information with third parties. We may disclose your Personal Information to third parties in these limited circumstances some of which are described in greater detail below:
We may employ third party contractors that help us with providing the Services to our customers, including, without limitation, to confirm transactions, process payments, store data, provide telephone or customer support and other features of the Services, or to communicate with our customers. We may share the Personal Information that we collect from you with these third party contractors to the extent necessary for them to perform their services to Double Down Software LLC, and they may collect information (including Personal Information) from you in connection with providing the Services to the same extent as Double Down Software LLC may collect information from you under this Privacy Policy. These contractors are only permitted to use such information (including Personal Information) for the purposes of providing services to Double Down Software LLC and are obligated by the contracts that they have signed with us to use reasonable security measures to protect your Personal Information and to keep your Personal Information confidential.
Double Down Software LLC may also enter into relationships with business partners who may provide services in connection with our Services (“Business Relationships”). You may have become aware of our Services through our business partners, or may have been offered our Services in connection with such Business Relationships, sometimes under the name of our business partners, or on a co-branded website. As part of such Business Relationships, our Services may be provided in connection with the services of one or more of our business partners. To the extent Double Down Software LLC collects and stores information (including Personal Information) in connection with such Business Relationships, such collection and storing will be done in accordance with this Privacy Policy, unless we, or our business partner(s), inform you otherwise. It is also possible that we may receive information (including Personal Information) about you in the course of such Business Relationships that was collected by our business partner(s) to enable us to provide our Services to you, in which case we will handle such information as described in this Privacy Policy, but we will have no influence on how the information is handled by our business partners. We may share some of the information we collect in connection with such Business Relationships with our business partners, and these business partners will use and handle such information in accordance with their privacy policy and not this Privacy Policy of Double Down Software LLC, but such sharing will only be done in connection with the respective Business Relationship. Some of our business partners may use the information we share with them for their own marketing purposes. If you would like to know (1) the categories of Personal Information that we disclosed in the prior calendar year to third parties about you for the purposes of the third parties’ marketing and/or (2) the names and addresses of such third parties, please contact us via e-mail at [email protected] .
We may share some or all of your Personal Information with any parent company, any subsidiaries, joint ventures, or other companies under a common control we may have (collectively, “Affiliates”), in which case we will require our Affiliates to honor this Privacy Policy.
In the event Double Down Software LLC goes through a business transition such as a merger, acquisition by another company, or sale of all or a portion of its assets, your Personal Information will likely be among the assets transferred. You acknowledge that such transfers may occur, and that any acquirer of Double Down Software LLC or its assets may continue to use your Personal Information as set forth in this Privacy Policy. You hereby consent to Double Down Software LLC sharing your Personal Information under the above circumstances.
We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) to protect and defend the rights or property of us, the visitors of our Site and user of our Services, or third parties.
Double Down Software LLC expressly reserves the right, and in some states may be legally required, to report certain materials, such as, but not limited to, child pornography or terror plans, that we may become aware of in the course of providing the Services to the authorities in charge.
If you provide feedback to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with your Personal Information. We will collect any information contained in such feedback and will treat the Personal Information in it in accordance with this Privacy Policy.
We do our best to maintain the accuracy of Personal Information you supply to us. You may access, correct, amend and update your Personal Information by contacting us at [email protected] . If you do contact us, we will require your name and e-mail address in order to identify you. We may request additional identifying information for security purposes. Unsubscribe instructions will accompany each newsletter or promotional communication you receive from us. We will send you service-related announcements (such as, but not limited to, notices of any updates to our Services, Terms and Conditions LLC or Privacy Policy) when it is necessary to do so. You may not opt-out of these communications, which are not promotional in nature, but if you do not wish to receive these announcements, you have the option to deactivate your account with us, which involves termination of the Double Down Software LLC Services. When we delete information about you, it will be deleted from our active databases but may remain in our archives.
To help protect the privacy of information you transmit through use of the Site and/or Services, Double Down Software LLC uses industry-standard technology that encrypts most of the information you exchange with us through our Site. In addition, Double Down Software LLC uses reasonable standard industry practice to protect the information we collect from you against unauthorized access. However, no company, including Double Down Software LLC, can fully eliminate security risks associated with the handling of information, including Personal Information, over the Internet, and with the storing of such information on servers that are connected with the Internet. If Double Down Software LLC learns of a security breach that involves your Personal Information and could result in identify theft, we will attempt to notify you so that you can take appropriate protective steps. By using the Services, or providing Personal Information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services. Depending on where you live, you may have a legal right to receive notice of a security breach by mail. To add your name and mailing address to our list for notification purposes only, or to withdraw your consent from receiving electronic notice, please contact us at [email protected] .
The Services may contain links to other websites that are not owned or controlled by Double Down Software LLC. The provision of such links is for your convenience and does not signify our endorsement of such websites or location or its contents. We have no control over, do not review and are not responsible for the privacy policies of or content displayed on such other websites. Please be aware that the terms of our Privacy Policy do not apply to any outside websites.
Protecting the privacy of the very young is especially important. For that reason, we do not intentionally collect or maintain information from those we actually know are under the age of 13, and no part of our website is intended to be structured to attract anyone under this age.
This version of the Privacy Policy was last updated in July 2014. If we decide to change our privacy practices, we will post those changes on this page and post a link on the home page of the Site so that you are always kept informed of what information we collect, how we use it, and under what circumstances we disclose it. If at any point we make a material change to this Privacy Policy, we will notify registered users by way of an e-mail. You will have a choice to opt out of any new or different uses of your Personal Information. We will use your information in accordance with the privacy policy under which the information was collected.
We are committed to protecting the privacy of the information you provide to us. If you have any comments, questions or complaints regarding our privacy policy or your information, please contact us at [email protected] . We will address any issue to the best of our abilities. Thank you for your support of these policies and of Double Down Software LLC.